Castalia House’s goon book The Corroding Empire keeps trying to come back from the dead, like a Universal Pictures monster. Amazon took the book down on its release day, March 20, because its title, author and cover were deemed misleading – each of those attributes having been made intentionally similar to John Scalzi’s The Collapsing Empire.
Castalia House publisher Vox Day promptly announced that the book would be back on Amazon with a new cover, title (Corrosion) and author name (Harry Seldon).
Instead, Vox Day got Amazon to restore The Corroding Empire page under the original pseudonym, but it’s not clear whether sales ever resumed and they are currently disabled (see screencap).
Day has been updating his “Back With A Vengeance” post at Vox Popoli after each go-round with Amazon.
Mr. Amazon SJW just blocked it again. Unsigned, of course. SJWs always double down.
We’re writing to let you know that readers have reported a problem in your book. The error significantly impacts the readability of your book. We have temporarily removed it from sale so that more readers don’t experience the same problem in your book
Error Category: Wrong_Content; Comments: The content of your book is a different edition than what the detail page indicates. Because this could be a serious issue for many customers, we have had to temporarily block your book from sale. Please correct the image so that we can make it available for sale again.
UPDATE: Another phone call and we’re back up again.
UPDATE: And blocked again, albeit this time UNDER REVIEW, not memory-holed.
UPDATE: Finally got to speak to a supervisor. She’s not only escalated the matter to legal, but has assured me that the book will be unblocked, stay unblocked, and that the matter will be fully investigated. It’s not just the three blocks, the culprit(s) also put the book on the Excluded list for Amazon Associates, which prevents others from being paid when someone buys the book.
Vox Day has also raised the spectre of “tortious interference”:
UPDATE: Since some people seem to want to go on the warpath, let me be perfectly clear here: Amazon is not to blame. I even suspect that it is entirely possible that Tor Books is not to blame either, based on a) when the book was pulled and b) the fact that the book has shown as Live for nearly 24 hours but still does not have a page on any Amazon site. The most likely scenario, in my opinion, is a rogue low-level SJW employee, possibly two, in a specific department.
I have already spoken to the manager of one department and they have begun to investigate why Corrosion is Live but not available. They’ve done everything we asked and we have no problem with the way we have been treated.
While he has been arguing for scenarios involving misbehaving Amazon employees or interference by someone at Tor Books, it may be that customers using Amazon’s feedback system are having an impact – they may not have confined themselves to complaining about the one-star reviews left on Scalzi’s The Collapsing Empire on its first day in release.
Former Amazon employee Greg Hullender also offered some insights in a comment on Camestros Felapton’s blog:
Having worked at Amazon and dealt with “bad merchants” I can tell you that Amazon keeps a list of “problem children.” After his previous two stunts (the Rape book and the Goodreads hack), I suspect Castalia House is on such a list. That would mean that it would require far fewer customer complaints to get a human involved that would normally be the case.
In this particular case, it almost looks as though VD had hoped to bamboozle a few Scalzi readers into buying his book by mistake. Given the way purchasing on Amazon works, I can’t see how that would happen in real life, but the appearance is bad. The company is extremely allergic to anything that looks like an attempt (however maladroit) to defraud its customers. (In other words, if it looks like you’re trying to rip people off, the fact that you’re using a method that could never work won’t cut any ice.) That could also explain the speed of Amazon’s reaction. (I’ll add that I personally think VD only wanted attention–I doubt he thought this would look like fraud.)….
However, a source disputes my description of Vox Day in yesterday’s Scroll as being “on thin ice” with Amazon. At this time the rest of Castalia House’s books are available for sale.
Update: Two hours after this post was published, Amazon had the book available for sale. I was able to order the sample sent to my Kindle. However, the page still displays the “item under review” box. // Further update: Now the review box is gone, too.
@Kurt that was really interesting, thanks!
@Meredith, I keep forgetting that about Castalia! I keep thinking that they might want to develop talent.
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